Frequently Asked Questions
Everything you need to know about shopping with Chalkys
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for most items. Products must be returned in their original, unopened packaging to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are the products sold on Chalkys.com brand new?
Yes, we only sell 100% authentic, brand-new merchandise sourced directly from official distributors and manufacturers.
Do you offer international shipping?
Yes, we ship to a wide range of countries globally. Shipping costs and estimated delivery times will be calculated automatically at the checkout based on your destination.